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Your monthly update from the Grampians Sector Development Team! (2)
May 2026
AGED CARE SECTOR

Sector Support and Development

Contract Extension 

 

Sector Support and Development has been extended a further 12 months to July 2027.

We are not yet aware of our scope however will commence planning for the new financial year as soon as this is received.

We look forward to continuing our work supporting providers with aged care reform and as always can be contacted at sectordevelopment@bchc.org.au

 

Budget Announcement 

 

The Australian Government announced the 2026-27 Budget last week, to find out about what is included in the Budget for aged care, please refer to the links below:

  • Aged Care Alert - 2026-27 Budget 
  • Minister's media release 
  • Budget 2026-27 fact sheet

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Updated CHSP Manual

 

The Department of Health, Disability and Ageing have released an updated CHSP Manual 2025-27:

  • See CHSP Manual V3 HERE.

  • Review summary of changes HERE.

Support at Home Personal Care Services

 

The Australian Government will fully fund personal care for eligible Support at Home participants from 1 October 2026.

 

Under this change, funding for personal care will move from 'independence' to the 'clinical supports' category.

 

Personal care includes help with tasks such as showering, dressing and non-clinical continence management.

 

To access personal care at no out-of-pocket cost, participants must have:

  • approval for the personal care service type in their support plan
  • available Support at Home funding.

The changes do not apply to services delivered before 1 October.

 

The Department will provide further guidance for Support at Home providers soon.

 

Read the Minister's media release HERE.

Monitoring Policy
Publication Date 22 April 2026

 

The Aged Care Quality and Safety Commission protects the safety, health, wellbeing and quality of life of older people accessing aged care services. The Aged Care Quality and Safety Commission works with and educates the aged care sector to build confidence and trust in Australian Government-funded aged care.

 

This includes:

  • registered providers (providers)
  • aged care workers (workers)
  • responsible persons
  • digital platform operators

Monitoring is a regulatory activity to collect information about provider or worker compliance with their obligations under the Aged Care Act. Monitoring helps Aged Care Quality and Safety Commission to understand if risks and harms to older people are being managed. 

 

View Policy HERE. 

Register your SMS Sender ID

 

Providers that send branded SMS messages with an organisation or service name as the header must register their SMS sender ID by 30 June. This will ensure your messages are not disrupted.

 

Contact your telco or messaging provider as soon as possible to register your sender ID on the Australian Communications and Media Authority's (ACMA) Sender ID Register.

 

From 1 July, messages sent using a sender ID that is not registered will be labelled 'Unverified' on your recipients' phones. They'll also appear as a single message rather than in an ongoing message thread from your organisation.

 

This is part of efforts to stop scammers using branded text messages to impersonate well-known businesses or brands.

 

Find more information and guidance on ACMA's website.
For queries, email SenderIDRegister@acma.gov.au.

Home Care Provider Outlook Report (2026)

 

Enkindle Consulting have been working on a Home Care Provider Outlook Report for 2026, which shares the collective views of 300+ home care leaders and professionals.

Their insights reflect the lived experience of navigating one of the most significant periods of reform in aged care history, including the rollout of the new Aged Care Act, the introduction of the Support at Home program, and the pending transition of CHSP.

To make the findings easier to explore and more digestible, Enkindle are sharing the survey results as a five-part series, each focusing on a key area of reform and provider experience:

 

Part 1: The State of Home Care – Provider Experience and Outlook 2026.

Available now, access HERE.

Part 2: Support at Home (SaH) Transition Experience.

Available now, access HERE.

Coming soon:

  • Part 3: Aged Care Act 2024 Transition Experience

  • Part 4: CHSP to Support at Home Transition Readiness

  • Part 5: Technology & Digital Capability

DIVERSITY

Specialisation Verification Framework
23 April 2026


Specialisation Verification aims to help older people with diverse backgrounds and life experiences, along with their families and their carers to find aged care providers who are verified as providing specialised services. Providers are assessed for Specialisation Verification at outlet level; this recognises that each outlet is unique in its service provision to aged care recipients. An outlet is the location or site where that provider is based or delivers services.  

 

Please refer to the updated framework at: Download framework


Specialisation Verification Applications forms for:

  • Veterans or war widows 
  • People who live in rural, remote or very remote areas
  • Lesbian, gay, bisexual, trans/transgender or intersex
  • Parents and children who are separated by forced adoption or removal
  • Aboriginal and Torres Strait Islander Persons, including stolen generations
  • People who are experiencing homelessness or at risk of experiencing homelessness
  • Care Leavers, including Forgotten Australians and former child migrants placed in out of home care
  • People who are financially or socially disadvantaged
  • People from Culturally, ethnically and linguistically diverse (CALD) backgrounds

View list of Application Forms HERE.

Become a Storyteller for the
Hear and See Me Program

 

Are you 18 - 64 and living with a vision loss, low vision, hearing loss, or deafness? Want to Share Your Story? 


Ethnic Communities Council NSW’s "Hear and See Me" Program is currently seeking bilingual storytellers from Arabic, Vietnamese, Cantonese-speaking, Mandarin-speaking, Hindi, and First Nations backgrounds to participate in a national series of audio and video podcasts. The Program supports people living with vision loss, low vision, hearing loss, or deafness by sharing accessible, culturally appropriate information and lived experience stories in community languages.

If you're comfortable sharing aspects of your personal journey, including your experiences navigating daily life, accessing supports and services, overcoming challenges, building confidence, and participating in community life. As a Storyteller you would be helping to raise awareness, reduce stigma, and provide practical advice and encouragement to others within their communities.

Interviews will be conducted in a supportive and respectful environment, with participants able to choose whether they wish to remain anonymous. If you are interested in becoming a storyteller or know someone who may like to participate, please contact Program Manager Ms. Marina Antonas – marina.antonas@eccnsw.org.au or mob:0408 490 011.

TRAINING & EVENTS
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Best Practice 2026
Connecting Practice, Strengthening Outcomes

 

The Grampians Sector Development annual CHSP Service Provider Forum is taking place next week on the 28th of May at the Ballarat Goods Shed.

 

The theme this year is Connecting Practice, Strengthening Outcomes.

 

Registrations have officially closed however if you have a question for the Aged Care Quality and Safety Commission or the Department of Health, Disability and Ageing please send these through to us at sectordevelopment@bchc.org.au

Heat and Disability Symposium

 

Heatwaves are Australia’s deadliest natural disaster, but they don't impact everyone equally.

For people with disabilities, extreme heat is more than just an inconvenience - it is a critical health and accessibility crisis. From the rising cost of energy for essential cooling to the lack of accessible, heat-safe public transport, our current systems are failing to protect the one in six Australians living with disability.

Join Sweltering Cities, Disability Advocate El Gibbs, and Dr Elizabeth Humphrys and Professor Beth Goldblatt from UTS alongside a panel of leading disability advocates and experts for a vital, participatory symposium. Together, we will move beyond simply identifying the problems and start designing the solutions for a cooler, more inclusive future.

This event is for advocates, community members, policymakers, and health professionals who believe that designing well for people with disability means designing well for the whole community.

Details:

Tuesday 26 May

1pm - 4.30pm (AEST)

Online

 

Click HERE to find out more and to register.

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CONTACT US
Our team-1

 

https://www.csdgrampians.org.au/

 

sectordevelopment@bchc.org.au

The Grampians Sector Development Team is auspiced by Ballarat Community Health, 12 Lilburne St, Lucas, VIC

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