View in browser
Your monthly update from the Grampians Sector Development Team! (2)
June 2026
AGED CARE SECTOR

The Aged Care Act 2024 go-to-checklist

 

The new Aged Care Act 2024 go-to-checklist helps aged care workers answer questions raised by older people, their families and carers. The checklist is designed to help you find reliable information to navigate conversations and questions as they arise. 

 

Find out more HERE.

Government Provider Management System Update

 

The Government Provider Management System (GPMS) will be updated on 29 June.

The GPMS Registered Provider Portal will have new functionality, including:

  • updated expense data items in the Quarterly Financial Report to improve care delivery validation and cost monitoring
  • self-management of Responsible Person position and Residential Care Home responsibilities via the 'Manage Your Organisation' tile
  • improved DocuSign functionality for the Provider Operations Collection form
  • a GPMS Provider Switcher to move between provider records within the same organisation. This includes expired or revoked records.

Please note: GPMS will be unavailable from 10:15 pm, 25 June to 8:00 am, 29 June (AEST).


More information:

  • for GPMS general enquiries, email GPMS.project@health.gov.au
  • for GPMS technical support, call the My Aged Care service provider and assessor helpline on 1800 836 799 and select option 4.

Services Australia's Aged Care Liaison Mailbox is Closing

 

From 30 June, Services Australia will no longer respond to any emails sent to the Aged Care Liaison mailbox: aged.care.liaison@servicesaustralia.gov.au.

 

Instead, providers can use the Aged Care Provider Portal to complete updates and upload forms. For guidance, visit Services Australia's Health Professionals Education Resources website.

 

For any technical issues using the portal, call Services Australia's aged care provider enquiry line on 1800 195 206.

Department of Health, Disability and Ageing

Latest Reports


Effectiveness of the Commonwealth Home Support Program (ANAO report):
View HERE.


Aged Care Act 2024 – Wait Times Report:
View HERE.


Single Assessment System quarterly needs assessment data report:
View HERE.


Support at Home program data report:
View HERE.

iStock-21498614682

Supporting Active Ageing: Exercise Right Resources

 

Exercise Right, a national initiative by Exercise and Sports Science Australia (ESSA), helps Australians stay active and healthy through access to accredited exercise professionals and evidence-based exercise advice.

Together with LiveUp, the campaign provides practical resources to support older people in maintaining strength, improving balance, preventing falls, and managing chronic conditions. Free resources include guided exercise classes, printable workout guides, chair yoga, hand exercises, and a directory of local fitness and social activity groups.

There are also free and discounted Exercise Right events being held across Australia, giving older Australians the opportunity to access expert guidance, ask questions, and stay motivated on their healthy ageing journey.

Visit Exercise Right and LiveUp to explore resources that support confidence, independence, and active ageing. Refer to the links provided below:

  • Resources | Exercise Right 

  • Exercise Right Week | Exercise Right

  • Free online strength and balance class for older adults | LiveUp 

  • Find local social activities to stay active and connected | LiveUp 

  • Strength and Exercise for Healthy Ageing | LiveUp 

Guidelines for the Responsible Use of Generative Artificial Intelligence in Aged Care 

 

The Guideline template, (updated in June 2026) supports aged care providers to develop internal Guidelines for the responsible use of generative AI. It is intended for any organisation using AI to assist with tasks such as administration, client communication, or report writing. The document helps staff understand their responsibilities when selecting and using AI tools, offering practical guidance to ensure use is safe, ethical, and aligned with organisational values. It can be adapted to reflect more complex uses of AI and should be used alongside an internal AI Policy to support consistent, informed, and accountable practice across the organisation.

 

An implementation Guide is also available providing practical, step-by-step resource that helps aged care organisations embed their AI Guidelines into everyday practice. It walks providers through four key stages: tailoring the guidelines to fit their services, workshopping them with staff, formalising them into internal policy, and establishing an approach for ongoing monitoring and review. The guide supports safe, consistent, and values-aligned use of generative AI across aged care settings.

 

Access the documents HERE.

SUPPORT AT HOME

Support at Home Pricing Advice 2026-27

 

The Independent Health and Aged Care Pricing Authority (IHACPA) has released the Support at Home Pricing Advice 2026-27


This pricing advice includes:

  • unit prices for services on the Support at Home service list
  • delineation of unit prices for care management into clinical and non-clinical care management, as well as a separate combined price for team-based care management which is assumed to be the same unit price as home support care management
  • information about the confidence intervals around the unit prices and distribution of costs observed the labour, non-labour and administration components of the unit prices.

End-of-Life Pathway Second Funding Round

 

The Australian Government is introducing a second funding round for the Support at Home End-of-Life Pathway from early 2027.

 

Currently, eligible older people can receive $25,000 for end-of-life care across 12 weeks, which can be used for up to 16 weeks if they still have funds left.

 

For older people who need end-of-life care beyond this, a second round of consecutive funding will be available.

 

The second round of funding will provide another $25,000 for at least an additional 12 weeks, supporting continuity of care at a critical stage.

 

This will start once the necessary legislation and digital systems are ready.

 

More details will be shared soon. Please refer to the links below for further information in the meantime:

  • End-of-Life Pathway
  • short-term pathways video

Support at Home Monthly Statements

 

The Department are aware that some Support at Home providers are experiencing issues generating monthly statements due to their own software or the software vendor they use.


Please note that if you can't issue monthly statements, you must:

  • act promptly to resolve the issue as soon as possible

  • as a short-term measure, use other ways to give your participants information about how their budget is being spent.

Support at Home participants have the right to:

  • access any information that would have been in their statement if you cannot issue a statement

  • raise concerns with their provider or make a complaint to the Aged Care Quality and Safety Commission.

The Commission may take regulatory action if you're not meeting your requirement to issue monthly statements.

 

Read about monthly statement requirements HERE.

DIVERSITY
3c29722d-beaf-4eef-862f-f0fe73502e34

The presentation recordings and related resources from the symposium are now available for your review HERE.


Please note that the recordings will only be available until the 30th of June 2026.

Exploring Diversity & Wellness - A Toolkit for Reflective Conversations - New Update

 

An updated version of the Exploring Diversity & Wellness Toolkit will be released early in the new financial year - more details to come.

The current version can be found HERE.

Screenshot 2026-06-22 141551
iStock-1364274853-1
TRAINING & EVENTS
GSD_Best_Practice_2026_-24

Best Practice 2026
Connecting Practice, Strengthening Outcomes

 

Our annual Best Practice event took place on Thursday 28 May at the Ballarat Goods Shed with more than 100 people registered to attend.

 

The Grampians Sector Development team would like to extend our heartfelt
thanks to everyone that contributed to the success of the event!

2026 Best Practice Agenda & Speakers Final
2026 Best Practice Agenda & Speakers Final (1)-1
CONTACT US

 

https://www.csdgrampians.org.au/

 

sectordevelopment@bchc.org.au

Our team-1

The Grampians Sector Development Team is auspiced by Ballarat Community Health, 12 Lilburne St, Lucas, VIC

Unsubscribe Manage preferences